Omnes Capital's investments: Opportunity

Sector 
SaaS / Cloud
Entry Date 
01/2020
Business 
Small-Cap Buyout & Growth Capital

Opportunity

SaaS platform for customer interaction management

A subsidiary of the Vocalcom Group and co-founded in 2005 by Anthony Dinis, Opportunity is a SaaS platform for customer interaction management. 100% mobile friendly and automated, Opportunity solutions allow its major corporate clients to drastically personalise interaction with their end customers based on complex or less complex scenarios combining plain or conversational SMS, emails, personalized videos and voice messages. In this way, Opportunity is able to encompass the entire customer relations cycle: digital marketing acquisition campaign, contractualisation, loyalty through personalised customer experience, customer knowledge (interactive survey), and proactive debt recovery.

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