Eptica’s solutions are available under licence or on a SaaS basis, unlocking synergies between an organisation’s customer service and its various channels of interaction, i.e. the web, email, social media, fax, email and text messages. Today, over 330 businesses in 15 countries use Eptica solutions on a daily basis. Eptica has offices in France, the United Kingdom, Spain, Canada and Singapore and global reach via its network of partners.
Sector
SaaS / Cloud
Entry Date
06/2003
Exit Date
10/2019
Buyer
Enghouse Systems Limited
Business
Venture Capital
Eptica
European leader in multichannel and multilingual solutions for managing customer interactions