Omnes Capital's investments: Eptica

SaaS / Cloud
Entry Date 
Venture Capital


European leader in multichannel and multilingual solutions for managing customer interactions

Eptica’s solutions are available under licence or on a SaaS basis, unlocking synergies between an organisation’s customer service and its various channels of interaction, i.e. the web, email, social media, fax, email and text messages. Today, over 330 businesses in 15 countries use Eptica solutions on a daily basis. Eptica has offices in France, the United Kingdom, Spain, Canada and Singapore and global reach via its network of partners.